Terms of Service | ZeroFee.gg

⚠️ IMPORTANT LEGAL NOTICE: ZeroFee.gg is a TECHNOLOGY PLATFORM ONLY. We are NOT a party to any transaction, NOT a payment processor, NOT an escrow agent, and NOT responsible for any user conduct. All transactions are strictly peer-to-peer (P2P) between independent users.

1. Platform Nature & Zero Commission

ZeroFee.gg operates exclusively as a technology platform providing venue services. We:

Provide a digital venue for users to list and discover gaming-related items
Offer communication tools (chat, messaging) between users
Maintain user profiles with voluntary ratings and reviews
Provide a reporting mechanism for suspicious activity
Charge 0% commission on all transactions

We explicitly DO NOT:

Process, handle, or touch any payments between users
Act as an intermediary, escrow agent, or mediator in disputes
Verify user identities, ages, or legal capacities (no KYC/ID required)
Guarantee, warrant, or endorse any item quality, authenticity, or delivery
Insure transactions or provide buyer/seller protection
Take possession of, transfer, or deliver any items

2. Peer-to-Peer Transaction Model

ALL transactions on ZeroFee.gg are direct P2P. Buyers and sellers arrange payment, delivery, and terms entirely independently. ZeroFee.gg never holds funds, never processes payments, and never intervenes in disputes.

Payment arrangements are solely between users:

Sellers independently choose and specify their accepted payment methods
Buyers independently choose how to pay sellers
ZeroFee.gg does not integrate, process, or facilitate any payment processing
Users bear all payment processing fees charged by third-party payment providers
ZeroFee.gg has no visibility into, control over, or liability for payment transactions

3. No Identity Verification (No KYC)

ZeroFee.gg does NOT require identity verification:

No government ID, passport, or driver's license required
No age verification beyond self-reported date of birth
No address verification or proof of residence
No financial background checks or credit verification
No biometric verification or facial recognition

Consequence: Because we do not verify identities, users are solely responsible for verifying the identity, trustworthiness, and legitimacy of other users before engaging in transactions. ZeroFee.gg cannot and does not verify who users claim to be.

4. User Responsibilities & Assumption of Risk

By using ZeroFee.gg, you explicitly acknowledge and agree:

For Buyers:

• You deal directly with sellers at your own risk
• You are responsible for verifying seller credibility before paying
• You choose payment methods and bear all associated risks
• ZeroFee.gg cannot recover funds if a seller fails to deliver
• You must use payment methods with buyer protection (e.g., PayPal Goods & Services, credit cards)
• You agree that ZeroFee.gg is not liable for any losses

For Sellers:

• You deal directly with buyers at your own risk
• You are responsible for delivering items as described
• You choose payment methods and bear chargeback/fraud risks
• You are solely responsible for tax reporting and legal compliance
• You agree that ZeroFee.gg is not liable for any buyer disputes

5. No Refunds & No Chargebacks Through Platform

ZeroFee.gg does NOT process refunds, chargebacks, or transaction reversals. We never hold funds, so we cannot refund them. All payment disputes must be resolved directly between users or through the payment provider used.

If you experience fraud:

Report the user via our platform reporting system
Contact your payment provider (PayPal, bank, credit card) for chargeback/dispute
File a police report if significant fraud occurred
ZeroFee.gg may suspend or ban reported accounts after review
ZeroFee.gg cannot recover funds or compensate for losses

6. Premium Subscriptions (7-Day Refund)

ZeroFee.gg offers optional premium subscriptions for sellers:

Free Plan: Limited listings, basic features
Premium Monthly: Enhanced features, more listings
Premium Yearly: Maximum features, unlimited listings

✅ 7-Day Money-Back Guarantee: Premium subscriptions are eligible for a full refund within 7 days of purchase. Contact support@zerofee.gg for refund requests. After 7 days, subscriptions are non-refundable.

Important notes:

Premium subscriptions are for platform features only, NOT transaction insurance
ZeroFee.gg still charges 0% commission on all sales regardless of plan
Subscription fees are separate from and unrelated to P2P transactions
We reserve the right to modify pricing with 30 days notice
Full subscription terms: Premium Subscription Terms

7. Account Suspension & Termination

ZeroFee.gg reserves the right to suspend or terminate accounts for:

Fraudulent listings or scam attempts
Multiple verified reports from different users
Selling prohibited items (see Prohibited Items Policy)
Harassment, threats, or abusive behavior
Attempting to circumvent platform security
Violating applicable laws or game terms of service
Any activity we determine harms the platform or users

Process: We may suspend accounts immediately for clear violations. Users may appeal suspensions by contacting support@zerofee.gg within 14 days. Our decision on appeals is final. We are not required to provide detailed evidence to users.

8. Limitation of Liability (Maximum Protection)

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

ZeroFee.gg, its owners, operators, employees, and affiliates shall NOT be liable for:

• ANY direct, indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Any losses arising from P2P transactions between users
• Quality, safety, authenticity, or legality of listed items
• Payment disputes, chargebacks, or fraud
• Account bans by game publishers or third parties
• Unauthorized access to user accounts or data breaches
• Any content posted by users
• Service interruptions, downtime, or technical failures

Maximum Liability: In no event shall our total liability exceed the amount you paid to ZeroFee.gg in platform fees (premium subscriptions) in the 12 months preceding the claim, or $100 USD, whichever is less. This limitation applies regardless of the legal theory (contract, tort, negligence, etc.).

9. Indemnification

You agree to indemnify, defend, and hold harmless ZeroFee.gg and its affiliates from any claims, damages, losses, liabilities, costs, or expenses arising from:

Your use of the platform
Your transactions with other users
Your violation of these Terms
Your violation of any third-party rights (including game publishers and IP holders)
Any content you post or transmit
Claims arising from your listings' compliance with game terms of service

10. Intellectual Property & Game Publishers

ZeroFee.gg is NOT affiliated with any game publisher. Game names and logos are trademarks of their respective owners. Users are solely responsible for compliance with game terms of service.

We host user-generated listings and act as a neutral technology platform
We respond to valid copyright/trademark notices from rights holders
We may remove listings or suspend accounts upon credible publisher or DMCA complaints
We are not liable for publisher actions against user game accounts
Users indemnify ZeroFee.gg for IP violations in their listings

Full policy: IP & Game Publisher Policy · DMCA Copyright Policy · DMCA notices: support@zerofee.gg

11. Community Donations

Optional donations support platform infrastructure. Donations are voluntary, separate from marketplace transactions, and do not purchase seller advantages. See Donation Policy.

12. Governing Law & Dispute Resolution

These Terms are governed by applicable laws where ZeroFee.gg is operated, without regard to conflict-of-law principles. Disputes between you and ZeroFee.gg shall be resolved through binding individual arbitration, except where prohibited by law. You waive class-action participation to the extent permitted.

Opt-Out: Email support@zerofee.gg within 30 days of account creation with subject "Arbitration Opt-Out".

Disputes between users (buyers/sellers) are not arbitrated by ZeroFee.gg — resolve directly or via your payment provider. See Dispute Resolution.

13. Contact

Support: support@zerofee.gg

General questions, legal notices, reports, premium refunds, and DMCA — one inbox.

By accessing or using ZeroFee.gg, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, do not use the platform.